Privacy & Cookies Policy

Information We Collect

When you contact us—whether by submitting a form, sending an email, or picking up the phone—we may ask for certain details such as your name, email address, phone number, or business information. These are used solely for the purpose of responding to your inquiries, fulfilling requests, or developing our relationship with you as a client or partner. At the same time, our Site automatically collects certain technical information like your IP address, the type of browser you use, the device you’re on, and the pages you visit. Occasionally, we may also receive relevant business contact details from trusted third-party sources.

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How We Use Your Information

We use this information to provide and improve our services, to personalize your experience on the Site, and to keep you informed about important updates—including changes to this Privacy & Cookies Policy. We may also process data where necessary to meet legal obligations or protect our rights. While we work with trusted service providers—such as hosting platforms, analytics providers, and email services—we do not sell your personal information. Any sharing of data is done with the clear purpose of helping us operate the Site or deliver our services, and only under conditions that protect your privacy.

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Cookies and How They Work

Like most websites, we use cookies and similar technologies. Cookies are small text files placed on your device that help the Site remember your preferences, recognize returning visitors, and understand how people use our content. Some cookies are essential for the Site to function properly, while others allow us to measure performance, improve usability, or provide tailored content. Marketing cookies—if used—may help us deliver more relevant messages and understand the effectiveness of our outreach. Some cookies are set by us, others by carefully chosen third-party partners.

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Your Consent and Control

Under UK and EU law, we cannot place non-essential cookies on your device without your consent. That’s why, when you first visit our Site, you’ll see a cookie banner or pop-up that gives you clear options: accept all cookies, reject all but the essential ones, or set your preferences by category. You can change these settings at any time by clicking the “Cookie Settings” link on our Site. You can also manage or delete cookies through your browser settings, but blocking all cookies—including those necessary for the Site—may affect functionality.

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Data Retention and Your Rights

We keep personal information only for as long as necessary to achieve the purposes for which it was collected, or as required by law. If you are based in a region where privacy laws grant you certain rights—such as the right to access, correct, delete, or object to the processing of your personal data—you may contact us to exercise those rights. We will respond in accordance with applicable legal requirements.

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Security of Your Information

We take the security of your information seriously. While no system is completely immune to risk, we use administrative, technical, and physical measures to help protect your data from unauthorized access, use, or disclosure. Still, we encourage you to be mindful when sharing personal information over the internet.

Policy Updates

From time to time, we may update this Privacy & Cookies Policy to reflect changes in our practices, technology, or legal obligations. When we do, we’ll post the updated version here and change the “Effective Date” at the top of the page.

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Questions?

If you have any questions about this policy, or how we handle your personal information, you can reach us at: legal@greeninkgold.com.